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   433 Reviews
705 North F
Smith Center, KS 66967
877-625-7872
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Recent Reviews:


BURR OAK, Kansas
friendly and knowledgeable tech
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SMITH CENTER, Kansas
Help desk always willing to help. If they can't fix problems they submit ticket and I usually get a call back fast.
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ESBON, Kansas
Great service. Quick install.
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SMITH CENTER, Kansas
The first call I made was to the help desk. I was mad as a hornet with the rep and told him there was no way I could do what he was telling me!!!! After several phone calls to local persons I found someone to check my router. I called back and the next rep was much nicer than the first one I encountered. At least he was understanding which the first one was NOT> I was really unhappy that my internet, phone, and TV Now were all off for 3 days. NO SERVICE on weekends in not good and I don't recommend it. After Monday they had to get the bucket truck to repair the wind damage on the pole, that was the problem. It took 15 min. And I was off for 3 days and not a happy camper at that point. No you do not want me to share my experience with others at this point. I think is was uncalled for to make me wait that long.
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SMITH CENTER, Kansas
Fast, friendly, great service, and easy setup.
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LEBANON, Kansas
From costumer service to tech everything top notch
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GAYLORD, Kansas
helpful and friendly and fixed the problem
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SMITH CENTER, Kansas
That we can talk to a real person
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LEBANON, Kansas
Everyone was extremely friendly. My call info the company to get started. Felt like I was chatting with my best friend. The guys that came out to hook up my internet were amazing. Totally recommend this company
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SMITH CENTER, Kansas
It’s hometown, and the employees are very nice and helpful. It is easy to get instructions from the help line, and they tolerate my inabilities. We like to do business locally to support our town and surrounding area.
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SMITH CENTER, Kansas
The insular was very good 10 out ofb10
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BURR OAK, Kansas
I truly appreciate the quick response from technicians when we have a problem with our land line. Just last week, one came out and took care of a problem I was having by replacing a phone jack that was not working. I wish I could remember his name so I could give him credit. Very nice man.
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MANKATO, Kansas
Good customer service. Timely response and installation. Competitive rates.
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KIRWIN, Kansas
Everyone at Nex -Tech is friendly & knowledgeable. The installation crew was amazing, and found an excellent way to run the fiber into a 120-year old house. They should give lessons to other companies.
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SMITH CENTER, Kansas
It's licak
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LEBANON, Kansas
Your tech support employees are professional, knowledgeable, and patient. When I accidentally disconnected our WI-Fi on a weekend, the representative at the help desk established the problem and arranged for a repairman. His calm and professional demeanor did much to minimize my stress. I also like that you are local and have a connection to the community. It is always good to talk to a real person who can answer questions and resolve issues. Thank you and your employees for your great work.
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SMITH CENTER, Kansas
I like that I have the same technician (Kelly) for all my internet needs and that he shows up promptly and always gets the service back up and running in a timely manner.
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SMITH CENTER, Kansas
They’re quick response.
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SMITH CENTER, Kansas
I appreciate the help desk. I’ve had to call More then once since putting in the new fire stick system and they’ve always solved the problem. We had no internet the other night at 10:50. The young man stayed with me trying to solve the problem until 11:30; the problem was not solved that night as a tech had to come and replace a battery and something else, but the young man had tried his best!
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SMITH CENTER, Kansas
They were fast and efficient. Found problems and fixed. I have always had good service from technicians.
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