Silver Bay did a great job scheduling our repair and Randy is an outstanding tech who did a perfect job! Even though I have relatives that work for the competition - the service keeps us loyal to NSOP.
Extremely easy to access via phone, text, email, and/or app. Human beings answering phones, sending and replying to messages. Local human beings with personal knowledge of our property, our account. Extremely accommodating on-site service including propane delivery, appliance and line checks, and repairs or replacements as needed, The personal app is FANTASTIC. The software works simply and clearly. North Shore Oil and Propane provides everything we need to safely heat and enjoy our home in the woods!