Delivery lady always calls as requested before coming so we can be sure to have our dog inside. She wades thru deep snow like a trooper. She and all your delivery drivers have been excellent. Your staff in the Missoula office are exceptional. They are kind and helpful.
They don't bother me. They show up, fill my tank and make sure I have propane every time I
turn on the stove. I don't have to worry if it is time for a refill, make a call or run out and check the tank. When I had problems with my stove they were right there to fix the problem and get the heat back on.
1. THEY LISTEN and look into the things I tell them about my stove. The manufacturer insists that my pilot igniter has to be one provided by their company. I hope next time I need their help they will call the company an talk directly with the tech, that's what I do.
2. They were kind and did not make fun of my Franklin Soap Stone Vermont stove.