Friendly knowledgeable staff.
They are very busy this time of year, but once they got to my turn, they took care of business... they brought in folks from out of state to get it done before the snow flies!
We called with the problem of gas smell in a room in our house. Northern came out that same day and found out tank was almost empty. They filled the tank, and also inspected our 4 gas fireplaces for leaks. We were sooo grateful.
Perfect timing to get us through the winter. No need to call to request service since we are automatically scheduled based on past usage. Every now and then we do have to call but not this time. Thanks
I like that you project my propane usage and accordingly schedule deliveries.
I like that your deliveryman always phones before he comes - we don't always use propane as scheduled.
Letting me prebuy propane as a first-time customer was a nicety on your behalf.
Your people who deal directly with me are always nice.
Your company is obviously customer oriented.