NorthStar Bicycle Company Facebook Googlemaps

   2155 Reviews
1900 Cranbrook St N
Cranbrook, BC V1C3T1
778*520-2480
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Recent Reviews:


Pleasant and knowledgeable staff, really nice store environment, a lot of stock, good service, and good coffee!
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The part was in and the clerk was courteous and friendly.
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Knowledgeable staff greatstore
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Purchased 2 Orbea M30 LT’s from Tanner and on pickup one bike had a drive line concern. They ran the bike through the shop and replaced the drive line, understanding this was frustrating for them and me the customer, they took time to make sure things were fixed correctly, and more importantly made sure we were happy with our purchase. They were professional and respectful through the process.
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Knowledgable Bike Mechanics, my bike runs smooth again.
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Had the product that I wanted, they are local.
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Price is good on sale items, free shipping
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Lovely staff and great coffee!
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Good stock of parts and accessories. Great service had my ebike ready the same day.
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I ordered a Feedback heavy duty bike repair stand and received a discount on my first order which was great. The stand needed to be dispatched from the warehouse so delivery took a bit longer than usual but it arrived in excellent condition via Fedex. Would recommend Northstar for their prompt attention and terrific customer service. The stand, no doubt, is a huge upgrade from my Park Tool PCS 9 that I've been using for the last several years.
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No hassle returns.
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Service was fast and well done
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Prompt online order fulfillment and in stock items 🤌🏽
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Great communication. Manager emailed back about stock status within a day. Items were shipped super fast. Satisfied w/transaction.
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Very friendly, helpful, and knowledgeable staff! Great selection of products!
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Great customer service! I would absolutely recommend.
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I just want to thank Ryan P for his assistance in helping me with ordering a couple of parts (Orbea ) and answering any questions I had. He was very professional and polite. I will definitely contact them again. Excellent job. Thank you.
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Great website selection and free shipping
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There was no charge for the service inquiry, only charge for the actual work done on the bike, which I really appreciated. The staff were nice, and took the time to touch base and really fix the problem/identify a solution, patiently explaining the situation and only fixing what needed to be fixed. And they got it done really fast!
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Staff are friendly and helpful. I appreciated their help in explaining and answering my questions. I was not happy with the fact that my phone call message was not responded to. When I went in, I was told that there were issues with the phones. This caused me to have to take my bike back home and bring it in another day.
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