Rich Hickman has been our NWE service man for several years and he is the ABSOLUTE BEST!11 He works to help us schedule our service times. He comes quickly if we have a problem between times which by the way is almost never. He keeps us informed on new ways to handle problems. Even when NWE raises prices, Rich is worth paying more. Rich is better than the very best!!!
A SUPER THANKS RICH AND Northwest Exterminating.
The technician (Kevin) is pleasant and truly listens to my concerns or questions. When I first moved into my home, it housed spiders, roaches, and scorpions. I have been pest free since Northwest came to my rescue.
The technician always communicates prior to coming out to provide service. I really appreciate that. I feel like they provide the service that I pay for. I feel like they have also tried to keep the price reasonable during a time when everything else is skyrocketing.
Your friendly employees. Their willingness to explain what they are doing and the benefits of the process.
They are professional. They start and finish in a timely manner. They inform me they are on the property and when they leave they let me know.