My favorite thing about Northwest is my service professional, Courtney. He is wonderful at his job. He is professional, friendly, knowledgeable, and reliable. He’s never too busy to explain bug situations, why something is happening, or tips on prevention. He is always on top of any issue in my home, and I trust him completely. I’ve had other service people come out when routes got changed up, but I always called to get Courtney back. No comparison to the job he does.
I appreciate your service. I love how you're always there to help whenever I need something. It shows you're constantly working to improve the experience I have. If I need help, Chris is always willing to assist me. Thank you all for making my experience with your company enjoyable.
From the moment I called and spoke to the nice and helpful woman (I don't remember her name), I felt like I was with the right company. I requested same day service due to a current bug problem and she was able to call the technician and organize the service while I was on the phone with her. I gladly signed up and awaited the technician. Chris showed up to do the service and was AWESOME. He did everything expected and then some. He informed me if there is any need for in between service for any resurgence of pests, he would get right on it and explained how to contact him. I don't write a lot of reviews but I will take the time when I feel someone either deserves or really doesn't deserve it. The employees have exceeded my expectations thus far and I feel they deserve the positive praise.
Our technician, Courtney is very reliable and always takes care of our property as if he was servicing his own and we appreciate the quality of employees that Northwest hires and trains. Thank you for all for servicing the community with excellence. Mr. & Mrs. Jones