He lets me know when he is on the way to see if any problems and that he is on his way. Also I get a call before that day to let me know what day to expect service.
The services are good. But this time when they came this week, he put the trappers for cockroaches are on the way and on the countertops of the kitchen which was not good. That's a eating place so I replaced them to another place. Hope that won't happen again.