They always call before coming to be sure I will be home in case they need access to the garage to rebait traps, etc. They always rebait them and we never have any rodents trapped in the traps so that is great. They thoughtfully spray non toxic insect killers near my raised bed garden so I don't have to worry about contamination in my growing produce. We used to have Dillon and he was superb. We have a new staff person and he has been out twice, also doing a great job!
It was a good price for the service. No bug are inside so far after he left. When he sent the invoice it stated that he didn't do inside because no-one was home or would answer, but Kayla was home and she said he did do some inside work. If ever you need inside, you can give us a call and someone is always there 90% of the time. Overall good, just the invoice has been bothering me. I think he said no-one was home before he actually came in, because he called her. Likely a mistake. Looking forward to future visits. Thanks!
Northwest is very reliable and excellent in communication. Every tech has been knowledgeable and helpful with recommendations. I find them to always be responsive to my concerns and provide reasonable solutions.
Our technician, Quinlin, is always efficient and goes above and beyond in servicing our needs. His attention to detail is second to none. Great service!