I will say that James so that he was the right person to handle our the issue we were faced with. He showed that he had the knowledge required to under the the issue and came with a sound plan to solve it. He also took the time to talk to the homeowners that was dealing with issue and gave confidence that it would acted on and resolved
Really appreciate the timeliness and communication of technicians. James called in advance to confirm timing, and beyond confirming adjusted timing within the appt window when I mentioned I’d possibly still be on a meeting. Also appreciate that he listened to the particular challenges we were having around ants and addressed that in addition to just standard treatment, as well as provided guidance on cautions to take for my pup per treatment areas.
We have had a few different companies over the years , the representative for Northwest is the BEST we have ever had .We would recommend him to anyone !!
James had been servicing our home for years and has always been incredibly respectful and kind. We have peace of mind knowing he is who is taking care of our pest care needs!
Our service technician, Jenna Camp, is always super friendly, courteous, and very thorough. Jenna immediately asks us upon entering our facility how things are going and addresses any issues or concerns we may have with the upmost professionalism. We have been extremely pleased with the services Northwest has provided us and will continue to utilize your services.
We have not experienced any negative services from Northwest Exterminating. If we have to contact them about an issue, they respond quickly. Our Account Sales Manager is quick to respond to any questions/concerns we may have. They do an excellent job.
Our pest control guy is just awesome. He shows up and does the thing and he's very quiet and respectful if we have meetings and he's very friendly otherwise. 10/10
Our technician is always so friendly and personable. He really seems to care about the job he does, which is rare in today's world. We enjoy seeing him when he services our property!
Service tech Cole was excellent . He did a great job of explaining various types of pest and the environments they thrive in. Glad ominous service tech. Office staff was also helpful in setting up my appointment.