Cheryl was ALWAYS available. If more people were like her: honest, trustworthy, and took the input you gave them seriously, there would be a lot more happy people out there. We looked at many bad houses before we found the property we ended up with. She was very patient with the whole process. Even after the closing, Cheryl has been willing to give us her undivided attention to questions we have. She's an 11 out of 10.