Everyone at NRL was available and helpful throughout the whole process. NRL made sure we were aware and understanding everything because of Cynthia and the great team.
NRL Mortgage was extremely helpful and made the entire home buying process simple and understanding. I couldn't have asked for a better team supporting me as a first time home buyer.
the words to explain everyones effort into making this happen do not exist. i work 60-65 hours a week, and the times i thought things werent gonna go in the right direction, they did, and that’s thanks to cynthia and jennifer and their team to make this happen. it was a process, BELIEVE ME, but i would do it all over again and again and again with them, if it meant i get to come HOME.
Great attitude and excellent help through the whole process. I didn't stress and Jennifer Coker, Katy Schoenwetter we're excellent in answering my questions and in a timely fashion.
This has by far been my best experience with a mortgage company! I appreciate the tenacity, patience and ability to help a new homeowner navigate through the process, with minimal stress, all while giving me a better understanding of the process for my future purchases. Thanks to Katie and Jenni for an amazing experience!
The team did an amazing job for me. As a first time home buyer I had NO clue about anything. I was very very nervous about the process but NRL made it very easy. Special thanks to Lyn, Jenni, and the underwriting specialist. Together they worked really hard to make me a homeowner.
Cynthia and the NRL team were very Knowledgeable & helpful in every step of the process when purchasing my new home. I would 100% recommend they're services
Cynthia Rock team is super efficient, very responsive and communicative. The team works together cohesively and seems to be having fun doing it, which reveals their team culture that is unified and focused on customer service. We had an amazing experience, even during the busy holiday season when there are days off and people have family commitments.
Cynthia and her team were absolutely top notch. They handled our loan with care and professionalism. Jeni Coker was our go-to gal and we can’t say enough good things about her. She answered all of our questions and held our hand every step of the way. We’ve had a few different loans over the years but this company was by far the most enjoyable to work with.
We will recommend to anyone looking for your first, second time purchasing a home etc. we appreciate all they have done for my family and I. They are professional, amazing people.
Phenomenal customer service experience! Great job ladies. A few months prior to finding NRL Mortgage I had a nightmare of an experience trying to purchase a home with another lender fortunately I found Cynthia and all of her team to help out. They were very informative every step of the way and turned a nightmare into a piece of cake. Thank you all for all your help every step of the way.
The whole team at NRL were professional and made the whole process seamless. If you want a team that gets things done, Cynthia's team will make it happen. They were there to answer every question I had and always available. I had to switch mortgage companies at the last minute. They worked quickly to make my close happen on time. 10 days from application to close. This team is amazing. I highly recommend them. They go above and beyond. Thank you Cynthia for putting such a great team together.
Exceptional service. Kept us advised every step of the mortgage process. It was our first time buying a home so we had a lot of questions concerns and NRL made it easier for us. Went above and beyond to make sure we closed on time. It still feels surreal I will forever be grateful that they helped us accomplish our dream.