We have had a couple of unfavorable experiences with caregivers recently. Amanda at NND listened to my concerns and responded quickly. My mother [FIRST NAME REMOVED] is happy with her current caregiver and the arrangement is working out nicely. Thank you to everyone on the NND team!
This is the first week I have had with Asha. She is a joy to me. She is here primarily for my husband and helps him with his exercises. She is willing to drive me for shopping and banking which is very important as we have no car.
You may or may not be interested in the fact that Asha and I "clicked" from the get go and I look forward to a future that includes her in my life. We have much in common.
Original intake experience with Michael Lu was very positive.
Amanda Lomat, Nurse,
Very professional yet caring and positive.
Lavern, PSW, is an exceptional match for my Mother.....punctual, friendly, hardworking, resourceful and provides the caring, empathetic attention my Mother needs and appreciates.
The replacement when Lavern was away , was not as positive an experience.
Kimberly comes twice a week and provides services for my Mom Marilyn [LAST NAME REMOVED]. She does a fantastic job and Kim and Marilyn have become friends. She is always on time and if running a tad late always lets my Mom know. That is an excellent trait because the elderly tend to dwell on it when some ones not on time. I don't live in Toronto and without your great service my Mom would have to move to an assisted living facility.
They are good in finding the right match for their clients and their needs. They always keep me updated on any upcoming changes. The customer service team is very polite and always answer the phone. I feel my parents are in good and safe hands!
I appreciated the quick booking service from your company. Also the individuals sent to my parents house were very nice and attentive to my father. They watched over him throughout the night to make sure he didn't fall while going to the bathroom.
We needed help on an emergency basis after our Mother was discharged from the hospital emergency. Nurse Next Door went above and beyond to make sure we had professionals to take care of her 24/7. We were very impressed with the thoroughness of the communications as we always knew what to expect. Everyone we dealt with listened to our needs and gave us very good advice. Great people!