We have only had 2 visits yet . The first one ( Fedra ) gave a bed bath and washed my hair.I felt Wonderful! The second visit by Dawn yesterday (the 28th) was a hit from the start. We got along well, she did a steady number of things that needed done, and I was glad to see that she is coming back on both wednesdays and fridays. So far it's a perfect score. Thsnk you!
We've been very impressed with the matching of staff with our loved one, [FIRST NAME REMOVED]. Also, we've been very satisfied with the consistency of staff for [FIRST NAME REMOVED]. It's so important with dementia to keep things fairly consistent and this has been excellent. When there have been changes the communication has been excellent.
As we faced an urgent situation requiring immediate assistance, NND was available to help and alleviated the stress, for both my husband and I. The caregivers exhibited compassion, curiosity, and helpfulness, dedicating time to acquaint themselves with my mother-in-law. They had her out walking for the first time in 12 years!!!!!!!!!!!! Thankyou!
I have found them to be very efficient, kindhearted and hard-working. They have had to deal with some very difficult parents at this time and they’ve done everything they can to make it work. I am very happy with their services.
Previously I had a few minor concerns which were addressed right away. The care that is provided is excellent. Always very caring and professional. We greatly appreciate Nurse Next Door!!
Great service with the client (my mom)
Understanding of the elderly
Patient
Assertive
Helpful
Good at communicating with the patient
Competent
Thorough