The reason is because Raquel, who comes to help my dad and I has been so kind and caring. She is very patient with my dad and she has built and continues to build a strong relationship with him. He really appreciates her assistance every day.
Nurse Next Door came to our rescue. My husband’s 101 year old mother began a very rapid decline, going from a high rate of independence to a state of confusion and physical unsteadiness. We realized she needed 24 hour care, we didn’t know where to turn. Nurse Next Door was suggested to us. We were contacted very quickly... a wonderful case manager, Chelvy, was assigned to us. That day, she found us a PSW who took over, charmed our mother and we went home to rest. Since then we have been impressed with the caregivers professionalism but most of all their kindness dealing with this sweet, old lady. Thank you
Very good experience with Deanne as we were getting care organized at first. Good updates re schedules.
One time part of scheduled care was cancelled by NND on short notice ( PSW called in sick). We managed but that could be a very big problem for a client in need).
I haven’t seen caregivers in action but my father and his wife have not complained.
I needed someone to come and pick my father up for a couple of hours while the building he lives in had to do some work. With no hesitation,they had a nurse come and pick him up and take him out for a few hours. I am simply grateful for their quick response and courtesy.
Thank you very much