Just bought my second Trek bike in 14 years and I love it. The customer service at this store is tremendous, from the purchasing of the bike to the excellent tune-ups and bike repair. I wouldn't buy my bike anyplace else.
Extremely friendly and knowledgeable. I own a Trek road bike and went in to get my 4 year old her bike and Dietrich was great at getting her excited and involved. Thank you
You have a well made product that if taken care of properly will last you a long time.
Everyone has been very kind, no pressure and very professional.
I always get all of my questions answered and they will go the extra steps to make sure that you are happy.
These guys are awesome, friendly, reliable, and definitely know their stuff. Every worker there is a bike fanatic who loves to ride and help other people love the hobby as well.
Trek O’Fallon is always great to work with. Tim, Dietrich, Caleb, and Nick make every visit fun with a local flair. The crew listens, makes solid recommendations based on “me”, and that makes me come back time and time again. I love my Trek bikes and where they take me.
Tim was fantastic. He went out of his way to make sure I got the perfect Christmas gift for my wife. Absolutely love coming to the store and will continue to give them as much business as possible.
The staff was knowledgeable about what repairs needed on the bike then refunded me money because they couldn’t do it and also realized that I didn’t have two gear cables. I took in an old bike that I bought off marketplace and they made it look pretty new.