Punctual as soon as we parked the car, courteous and polite and helped with luggage. At the pickup spot when we came out from OAK baggage claim. When we checked out we were offered way!! Everyone was so friendly.
Usually great servicce and great bue driver's
But had a problem Thursday May 28
Onr bus left sorta full
Shortly after another bus came picked up one passenger and immediately left.
Meanwhile three groups were coming to the 4F pick-up area
We had to wait in the cold for almost 20 minutes for the first bus to unload pick up passengers and return
All while watching the bus non-movement of the second bus ...Disappointing !
Suggestion - Have the bus driver's use their radios to coordinate their departures so that each bus is at the opposite area (or at least enroute).