I didn't know what I was walking into when I brought my daughter's bike in to be repaired. I guess I was, at least, expecting an outrageous bill at the end. I was INCREDIBLY surprised when that was not the case. I was given a rough estimate at the very beginning and received a phone call shortly after the bike was dropped off explaining what was going on! The repair was quick and the price was very reasonable. They seem to be a great company and I plan on returning for any new repairs and new bikes when my girls outgrow their current ones.
We received a friendly welcome as we entered. Our bike was assessed, and we were given the amount we could expect to pay and the day we could expect the work to be finished and the bike ready for pick up. They delivered!