I had not been in the shop for almost 2.5 years because my 3 bikes have been performing well but I was in recently as I needed a new tire and tube on my Trek bike. The personnel there were as always courteous and efficient and even wanted to know, since they were not overwhelmed with work, if I wanted to wait. I had another appointment so I left and as usual, they promptly sent me a text and email when the work was done and I swung by to pick up my bike. At the age of 76, I am not as strong as when I was younger so the personnel took the bike out to my car and loaded it onto the bike rack so I could drive home. I wouldn't go anywhere else for bike repairs or bike advice.
I was struggling with my body position. Randy took the time to listen to my problems and recommend solutions. His attention solved the problem and helped bring back my joy in biking.
Tire was serviced immediately. It was nice to not have to leave it. I also appreciated that they had a kickstand in stock as well. Very reasonable prices ans friendly service.
Awesome customer service from the start, everyone was very friendly and knowledgeable. Highly recommend! First time there and definitely wonβt be my last.
Purchased a new Trek. The service was outstanding and extremely helpful and provided me with everything I would possibly need about the bike. This was really awesome experience.
New to Trek and Trek products so time will tell... the staff at Oliver's is great, full of knowledge, and love to talk 'bike'... looking forward to working with them.
I am very satisfied. Itβs easy to peddle. Turning is easy. It has the perfect speed. The seat is comfortable. I feel safe riding it. This trike has restored my love of riding my bikeπππ½ππ½ππΌ!