The class variety of what feels like genuine work outs is incredibly diverse, with coaches there to actively correct form and push you to train harder.
Range of classes; vibe/design of the rooms for reformer, yoga etc; reasonable price and the ability to pause frequently as needed; facilities
Only thing that I think needs improving is that there should definitely be a wait list option on your booking system (for if you miss out on booking the class) as booking classes is the one really frustrating thing about this gym.
It is not an intimidating environment, teachers are GREAT, set up is comfortable, staff are really helpful, the classes are a good mix and also most being 45mins for me at almost 55yrs old is just enough. Im really enjoying it only having been with you for two weeks.
The excellent quality of personal trainer service (always great feedback, with precise corrections and clear explanation of postures and exercises, and very supportive), the variety of equipment and unlimited classes available. The infrastructure is also beautiful, has what is needed and feels welcoming and clean.