Love the coaches. I don't have to figure out how to get the best workout in an hour-they've already done it. They guide me thru it and keep me motivated. I really like that it's a little different every time.
I find the environment comfortable, the equipment & facilities clean.
I like the heart rate monitor. Helps me to ensure that I'm interval training correctly.
I also like the variation in the workouts.... 3G, Orange 60 and tornado. I also like strength, endurance and power variations.