I love that no two routines are the same. Also, I like to track my progress so the visuals help to push me when I need it. The music is mostly great and there are a few coaches that I've found to be thorough and provide timely feedback that ensures I'm doing it right.
Hits all bases. Instructors are all excellent. But how about telling them to turn down the music a notch or 2. I wear earplugs and not enough. I asked one of your senior instructors to turn it down so i could hear his instructions. He turned it up instead. How about a little more respect for $200 a month.