I personally like the format - it's a "group" workout, but it feels individualized. There is a reserved space for me, so I don't have to juggle for room in an overbooked session. I like seeing the constant heart rate feedback on the screen. I also don't need a locker room that resembles a day spa, so kudos on leaving that out. Well done, Orangetheory, thank you!
Ben & David are both amazing trainers - very involved & interactive with their participants and that makes the workout fun. It is nice to know that your trainer knows your name and asks you how you are doing. :)
My only "critic" is that I prefer the genre of music with a beat that is easy to workout to... sometimes it is more of a body-builder type atmosphere with really intense (headbanger or rap) music and myself and a few others find it more annoying than motivating.
I have done a couple of Michele's classes and while she seems nice and her music is almost always easy to workout to she does not really interact with the participants of the class but rather, it seems her main focus is her stopwatch. She also does not need to yell into her microphone when trying to motivate the class... it is not necessary... we can hear her just fine. If anything maybe turn the music down a little when giving instructions.
Overall I have really enjoyed the workouts and I am very happy that Ben an David are the instructors on the days I come to class. As I am recovering from tendonitis of my hip flexor I really appreciate that Ben remembers my injury and helps modify some of the exercises for me.