I don't just love OTF workouts, but also the staff at OTF Downtown! The other day I was having some difficulties and they were genuinely concerned about me. They even checked up on me over an hour after I left the gym to make sure I was OK! This location is by far the best OTF location I have visited and they are the reason I will keep coming back.
Very friendly front desk staff. Warm and welcoming on my visit. During my first class coach was encouraging and on multiple occasions checked in on me personally. Truly felt like I was part of the community on first visit. Will come back when in Phx again.
Structure and guidance.
A little POSITIVE CRITICISM:
It would be nice to have a little more guidance for the first timers. I'm sure not everyone had been to a gym before and when the talk about the rowing machine and decreasing it by 100 every time I was clueless.
I have only been twice and love it so far.
I love the trainers, atmosphere and workouts. This is the BEST/most enjoyable workout I have ever experienced ....I would recommend OTF to everyone. It is you against you; everyone is so focused on their own workout that there is no time to see what everyone else is doing or judging what you're doing.