I think the energy is great, as well as the flow/organization. I accomplish a lot in an hour; a lot more than I’d make myself do on my own! I like when the instructor knows your name and motivates you to keep pushing. I also appreciate when they hold cards for me before the class based on my needs. I would like to see instructors give more feedback to me when I use the bike for distances/speeds/Watts, as sometimes I can’t get the instuctor’s attention to know how to modify. I think the music volume could go down just a little but I know that’s relative. Overall I’m happy and will continue my membership! It’s good to know you care about customer feedback.
The trainers for both workouts were very very good. Both kept the class moving and were very motivating and involved. Both trainers were there with added challenges when needed. The front desk staff was very very helpful and very very friendly.
Enthusiastic and motivating coaches. Coaches do a superb job instructing exercises focusing on proper form and give appropriate modifications as needed.
Front desk staff are always friendly and helpful. The class times work well with my schedule.