It's different everytime I go. The coaches are all amazing and they talk us thru the whole workout. No planning or figuring out what I'm going to do each time and when I'm done, I really know I've worked out as hard as I could!
The trainers are great, I have been to a couple of other OTs when I travel, and the trainers in Portsmouth are by far the best!
The studio staff when you come in are also great, It feels like family. The studio is also very clean, and the music is fabulous!
I love that no matter how hectic my life is, it's one hour a day that all I think about is pushing myself to get stronger and faster. All of the coaches really get to know the members and they do a great job of encouraging progress safely.
Great coaches, great desk people, dislike the combination of not being able to get into some classes coupled with cancel fees. It's the mix of full classes that make people sign up in advance and then drop to get in and or avoid the fee. Corporate needs to figure this out. However, I use NPS score at my job every day and you all deserve a 10.