I have been a member of Orangetheory since January 2015 in Austin, TX. Your facility was a well run center. I felt welcomed from the moment I walked in the front door. The workout instructor was very good and easy to follow. Overall, I enjoyed my workout.
The only negative I have is the charge for being a visitor. I don't mind paying, but I think it is important to tell the customer, when they schedule the workout, that there is a charge. I was told, via a phone call, 2 days after I visited your location. Always remember good customer service.
I think it'a great workout - when I leave I feel like I've gotten a full body work out and utilized every minute of the 60 minutes we are there.
My only complaint/disappointment is the times the classes start. It was so much better when classes started on the hour (5pm, 6pm, 7pm, etc). Now with them starting at 5:30pm, 6:45pm - I cant make them during the week anymore.