The instructors are great. The pace is fast for me, but I am older, so that is OK for most of the group. I would like to see more weightlifting, I think. I am pretty committed to the OTF experience, I do love the results, maybe not the process.
Staff is very good, from my perspective, but I have sent people to the OTF location that felt they were treated rudely, and I am sorry that happened.