Becca is absolutely fantastic! Love her classes. The gym is also really clean with great parking and access.
My only negative is the front desk staff. When I walked in, the girl at the front ignored me. And at the end of the last I was waiting for some help with another person and she just came off really rude. Maybe there is an opprutunity for OTF to train front desk staff to agknowledge all customers, not just friends and regulars. (Please do not share publicly as I imagine this is more of a training issue that can be easily addressed and not a problem with the location overall.)
Everything! I have been to a number of OTF studios but willowbrook-hinsdale is by far the best. Sure the workouts are all the same but the welcoming environment at this studio greatly outshines the other studios. From the desk staff to the coaches to the clients, it's great!
It is a lot of fun. I just had my first workout at OTF a couple of days ago. I do like the rowing part probably more than I like the treadmill. My goal is to get stronger and build my endurance.And I eventually I would like to beat my brother John on the treadmill and the rower - I am a little competitive! I think OTF can me with my goals. I can't wait until I go again. - [FIRST NAME REMOVED]
I really enjoy coming to class ,especially with Coach Deb! She is an excellent, motivating, friendly and kind instructor. Her classes are never boring! The front desk staff at LaGrange,IL and Hinsdale/Willowbrook ,IL are excellent and helpful also!
Most everything - I have my favorite trainers and those trainers play a nice music mix no rap or hip hop.
Staff members are nice ovetall - I really don't like the new lights or light bulbs - it's HOT underneath them.
Would also like to have a 12:30 class every day of the work week