The representative that comes each month is very knowledgeable and friendly. He is always upbeat and quick to meet our needs (i.e. he is proactive). We like the personal touch as much as the products themselves.
We have had no problems with services and or with pests of any sort. Our technician is very polite and discreet when in the building, without disturbing anyone. In and out of our premises in timely fashion getting the job .