Follow by and communication with our representatives Joe and Kerry is excellent with respect to warehouse pest control support and programs.
My only issue relates to communication with Bird Control handled by another department manager Steve Moore. I do not find the person managing this aspect is as diligent on follow-up. Does not always acknowledge or respond to e-mail or phone requests. Voice mail is often full. Although I carry the responsibility to acquire permits for bird control permits, I sent an e-mail I recall in Jan to ask for support to submit. No response and I didn't follow up and as a result we submitted late in my view.
Don't have a lot to do with the products, but I do deal with your rep. Val, when she comes to the office. She's always thorough, and very professional as well as courteous and friendly. Thank you - Susan
Years ago I used Mike koropatra in Concord now I have Tofique in Mississauga,both men have been amazing , efficient, thoughtful and thoroughly knowledgeable they both deserve a raise and represent your firm admirably. All of my positive thoughts about Orkin is primarily because of these two gentlemen. Regards [NAME REMOVED]