Art was super helpful showing us a variety of bikes and helping us choose the best fit for what style we were looking for. He was very nice as well, and I didn’t feel pressured to buy immediately. Even though we did! Thanks again! We’ll be back for our annual tune up if not sooner.
I appreciate the quick response when I come into the shop with my needs. Payton is friendly, efficient and is very capable of helping me. Thanks for being available to the biking community in our area.
Got 2 trek 24 inch bikes for son and daughter . Payton was awesome!! He went over everything and made my purchase feel comfortable. He also loaded them on my vehicle. I definitely had an awesome experience and transaction. Definitely recommend anyone who needs a reliable bicycle.
Payton! The best bicycle mechanic I have had in the last 40 years. It’s very hard in today’s day and age to find someone who is such an expert, and just loves his job. Most of all someone who I trust fully to be honest.
As usual, Peyton @ Oswego Cyclery did a GREAT job on my bike. I love that I can trust Art, the owner, Peyton, the head maintenance guy, and all of the team. They are ever available to help when you need them, plus, their service is personalized; in other words, they will ask you how you use your bike and provide service based on that. Given I cycle 2000+ miles a year, they know what I need to keep riding. I highly recommend this store for their both excellent and personalized service!!
Brought my bike in for a turn-up and the turnaround was super quick and it feels like a new bike again. The staff was knowledgeable and helpful, I will be back for my next bike purchase.
I’ve been a customer for many years and always find the employees very helpful and patient with all my questions. I never feel pressured to buy something I do t need.