I got the exact bike I wanted at a very competitive price. Paul was excellent, very knowledgeable and up front on the phone in advance of me seeing the bike and advising me if the bike would be suitable for me sizewise. When I went to see it, he had it ready for me to give it a test ride and it was perfect. He checked everything again before I left the shop and gave me a waterbottle holder and bottle for free. I got good value on a good lock, helmet and gloves as well. Very happy with my new bike and the service provided.