Matt is always very helpful - this time he found me the perfect bike (Trek Emonda) at the downtown store and had it transferred up so I could try it out. Perfect bike for me!
Technicians do a good job. Sometimes communication between techs when the main man goes away could be improved. I had new wheels that should’ve been done, but not until I called.
Laura was extremely helpful in helping me position my saddle so that my bum wasn’t sore any longer! She spent a lot of time outside with us adjusting it and letting me test drive it and adjusting it some more.
I thought that the service and staff were both great. They quoted me an accurate timeline to get my bike tuned up and were able to answer any questions I had knowledgeably and politely. This is a local business worth supporting.