Everything is ok except that my daughters back brakes are sticking to the rim thus not allowing the rim to flow freely...I adjust the rear brake tension cable but apparently, I need to loosen it some more.
I am sure it was tested out prior to my picking it up but I don't know for sure as this would or should've been an issue at that time and adjusted or replaced accordingly.
I highly recommend Outspokin Bicycles in Irmo for all your bicycle and ebike needs! They're conveniently located on the Irmo end of St Andrews. They have a great staff that is friendly, courteous, and knowledgeable. I was given an estimate as to what it might cost to repair my ebike, and a timeline. Not once did I have to call them to get updates. They kept me updated every step of the way. When they realized it was going to take a little longer than expected, they let me know and they told me it was going to cost less than originally estimated. Of course, that made me very happy. I'll definitely be back!
Knowledgeable and friendly staff.
Headed to the forest for a morning ride and your bike is sick. If a quick fix, OSB has the medicine to get you on your way. I know! Jim M Irmo
How fast they were able to help me. I was going out of town on Saturday at lunch and planned to take my bike with me. While packing on Friday night I noticed one of my spokes was broken.
I was at the irmo store right as they opened on Saturday. I told them I was heading out of town in a few hours and they told me it would be ready before I left town. Within an hour they fixed my bike and I could take it on vacation. Great service.
The service is very friendly and the staff is always happy to assist and very knowledgeable. They will answer all your questions and make sure you have everything you need
Customer service was top notch. Very polite and prompt in addressing the issue with my bike. I was able to bring my bike in and get it service immediately.