Summit Bicycles - Palo Alto Googlemaps Yelp

   3254 Reviews
392 S. California Ave
Palo Alto, CA 94306
6503040035
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Recent Reviews:


Thank you for the great customer service!!!

friendly, prompt, and efficient service

Great bike! great people!

Excellent staff. Like the service department - always helpful.

Personal attention from sales people who are very knowledgeable and go above and beyond. I just went in for a part, but was informed on better practices for bicycle maintenance and introduced to a new tool.

Service folks are friendly, efficient, knowledgable.

Arnie was super helpful. He's really knowledgeable and also he just has a cool vibe, like he was very patient with us and thought ahead about the bikes we might want to try. We came in for a TREK FX #2 model, and he ordered a 2, 3, 4 and also a 6 for me to try out. We ended up going for the best model that he offered us in that series, the FX #6 because the electronic gear shifter is really nice and the ride was a lot smoother thanks to the carbon wheels. It's a really nice bike. Thanks Arnie for working with us and for helping me customize the ride for maximum comfort! I really like the convenience of the location and that I can come in and have an adjustment made needed, as well as a tune up. (Brandon was also helpful as far as his expertise. Thank you.)

Great staff who are helpful.

The service was very friendly and knowledgeable. And the turnaround time was amazing. I did notice on thing, my seat as a bit loose when I first got on it. I think someone adjusted it and didn't tighten it down. Not a big deal.

Friendly people, honest about timing, fixes what we need !

good work and good communication about options, unexpected delays, etc.

Nick was fantastic help, providing me with a range of options and being extremely patient with my questions.

Very good! The all team is amazing!

I received tremendous personalized assistance from the moment I walked in the door!

Excellent service

Great and fast service!

Great customer service

Service (for bike repairs) is always helpful, clear and responsive.

Sales associate was helpful in selecting a helmet. The helmets available were of the quality and technology I was hoping for.

Great shop! Great service! They really take care of the customer.