Very helpful team. I don't mind driving the extra miles to the Palo Alto location for the exceptional staff members and quality service they have provided.
Fantastic team - always friendly and readily explain what they are doing and why when working on our bikes. Appreciate the selection of items available and willingness to order in items.
Really enjoying the weekly tech clinics also!
Staff is extremely knowledgeable and willing to be directly involved to resolve difficulties. They will also be direct about when something doesn’t need to be fixed, or a simpler service is all that is needed.