Summit Bicycles - Palo Alto Googlemaps Yelp

   3125 Reviews
392 S. California Ave
Palo Alto, CA 94306
6503040035
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Multiple good experiences with the mechanics at Summit Cycles in Palo Alto. They are problem solvers without being arrogant.
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Staff are very knowledgeable and helpful.
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Staff are honest and straightforward when discussing the best way to address my questions.
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Extremely knowledgeable and friendly mechanics. My road bike rides like new again after they worked on it. Couldn’t be happier. Will definitely go back.
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best thanks big
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service was excellent and prompt
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The service staff was very friendly and knowledgeable. They were good about staying in contact and ensuring I was aware of the current status of my repair.
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I purchased a Trek Emonda from the Summit shop on California Ave. and had a great experience throughout the process. The management, Nick, sales, Alain, and service, Marcus and Gavin, are knowledgeable and helpful. I really appreciate how accommodating the team is with walk-in service requests. Overall, a great shop with great people!
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I started going go to your store because the location is very convenient, and your friendly and very helpful staff keep me coming back.
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Very friendly staff!
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Great service. Gavin checked the bike in very efficiently. The bike was ready on time. The tune up was excellent--it's in great working order.
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Very helpful and knowledgeable. Rented some nice Trek road bikes. The bikes were great and everything was ready to go when we got there.
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I brought my wife's Rad Power Bike to Summit Bicycle. The store was very clean and the service mechanic, Gavin, was very helpful. He explained that he had to call Rad Power Bike's to determine the cause and fix. He said that it could take a two weeks to get the bike back. Before I had returned home, I had an email from Gavin saying that he had already found the cause and steps for fixing. I got the bike back in 5 days. I will be returning back to the the Palo Alto Summit store!
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thanks for installing new gear shift cable on my bike on the spot for me. [FIRST NAME REMOVED]
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Although I have yet to buy a bicycle from them, I think it’s a really good incentive to offer lifetime free tuneups on bikes purchased through them. I’m saving up to just that.. That’s a big incentive to not buy from their competitor.
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Sales reps are knowledgeable and very friendly. They take the time to answer a customer's questions. Thanks.
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I'm a service/repair customer—never bought a bike there. I've always found staff helpful and courteous, and the repairs are done when promised. I switched from Mike's Bikes when they moved to Middlefield Road, and Summit does just fine even though it's a smaller operation.
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very good service!
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