I was having an issue with an account holder change. There was some complicated factors involved. Bailey listened to all my challenges. She kept in contact with me. She followed through every step of the way. She helped me to speak to who I needed. Her understanding was truly appreciated. In the world today customer service can be cold and removed of human empathy. Bailey , at every turn was incredible. She was so sweet and her dealings with me measure above and beyond in customer service. Bailey was knowledgeable about the policies within the company and was so helpful. Bailey truly helped me resolve an problem that was daunting to me. She made it so easy to help me get resolve. I appreciate wholeheartedly her level of customer service and the length she went to.i would suggest any customer request Bailey to have as a helping agent when dealing with Paraco.
Dealing with the office to make an order was pleasant and professional. The delivery was the following day, which is fine. Overall, the experience was excellent.
All customer representatives on the phone are very courteous and very helpful. Drivers are really the best. They care about where they drive and are very pleasant.