Have used Paraco to install and maintain my 1,000 gal propane tank and am quite satisfied with all the service provided, have reccommended Paraco to neighbors and will continue to do so.
Customer service Alisa was fantastic and went above and beyond the call duty. She took care of everything for me. They delivered when promised and efficiently.
I appreciate the prompt service when my tank is low or empty. But what I didn't like was that after allowing me to leave the money (cash) in the tank for the driver to deliver to the office. On my last delivery they would not allow me to do that. I was away at the time and made arranging for the delivery so much more difficult being 3000 miles away. If they never allowed it from the beginning I wouldn't so upset.
I explained to the girl on the phone that my son was disabled and it was difficult for.him to drive to the bank to deposit the cash I had left for emergency. They could have accommodated me by allowing the driver to deliver the money.
Delivery was made with friendly driver on auto delivery schedule.
Have been a custmer for years, started with them in So Plainfiled for my commerecial account and then for my personal residence.
Have had neighbors switch to them and would highly recommend their services.
Drivers are friendly and courteous to protect property while making deliveries.
Customer service for setting up auto delivery and payment easy to work with.
No issues in over 4 years of using Paraco