Very convenient and not an awful walk! We traveled to terminal 7 - the furthest terminal- with 2 check bags, a toddler car seat, two personal items, and a diaper bag all while pushing a stroller (and I’m five months pregnant). The walk was refreshing after our flight! Nice way to stretch the legs and give the toddler a chance to take a look around outside before being cooped back up for the journey home!
The online process was very easy: when do you leave, when do you return, valet or self-park, done. They even offered discounts for first-time users and AAA members. Our cost for 5 days was beyond reasonable.
My only complaint, and it’s a big one, is that I was told there was shuttle service available. It said so online and I was told so over the phone when I called to inquire. I wanted to be sure. Come to find out, service shuttle ended in August and I was given the wrong information in September. It wasn’t a long walk to our terminal, but that’s terrible customer service.
That it even exists is a plus! After LAX got rid of Lot C, I was parking in the main structure and paying hundreds of dollars. I appreciate you being located right near Southwest Airlines/Terminal1 and I like the prepay/online convenience as well as the AAA discount. I hope you don’t screw it up. Thank you for being there.