I’ve always had the best of service from Markus. He’s worth his weight in gold. He’s knowledgeable and supremely helpful. Thanks for making him available to riders like me looking for trustworthy, expert service and solid bicycling advice.
The technician that helped me was so knowledgeable and kind. He talked me through everything he was doing and informed me of what services I should do in the future.
I've been buying bikes from Pasadena Cyclery for over 20 years. From buying parts, having wheels built, and buying bikes they have always taken care of my needs. I just bought my daughter a nice Townie as her first REAL bike, the staff couldn't have been more accommodating have helpful. Now I have my eye on Brompton G-Line.
A great resource for all things cycling, fueled by incredible people who take time with each customer! I was surprised and excited by all the different bike choices, and the staff walked me was so knowledgeable about the differences in all the models I was interested in. Great selection of helmets, accessories and shoes, and also a really good service center. I'm glad I decided to visit the store and see what they had before I ultimately purchased there, and so happy that we have a shop of this caliber here in Pasadena.
It was a great experience all around. People are knowledgeable, helpful, patient, warm and friendly. I highly recommend the Pasadena Cyclery.
~ Jeannine
Great support from Therese, both on the phone and in person. She was extremely helpful in finding exactly what I needed and at a fantastic price. I appreciate the effort she made and thank her for helping with the sale of the bike, helmet, instructions and loading the bike in the car.