Efficient. Gets us the lowest possible rates with the best coverage (value) for our insurance premium dollar. Good communication and quick response and resolution to questions and claims.
Laurie Sporre is our primary agent. Recently we had a need for insurance coverage of stored belongings, short term renters' insurance and then renters' insurance when we moved into a permanent location. Laurie approached each with clear communication and efficiency. What I particularly like is how Laurie and I are able to talk in a relaxed friendly manner. We have been approached by competitors in the insurance industry claiming to be able to offer same for less - there is not a thought of going with a different agency or insurance company. Can't beat the service we are receiving through PCG.
Nathan. He spent the time with me to finally figure out the best insurance for our home. It had been extremely undervalued and he was diligent in figuring out why and making the corrections. It was good for us as homeowners and good for PCG.