Tina has been working with me for quite a few years and never disappoints. Her services are without a doubt The best also refer her to quite a few clients and they have all been extremely happy.
Tina was pleasant and prompt with correspondence, and she went to bat for me re the amount of increase Mercury was charging for a vehicle change. The downside is I had to flag the change in rate as unreasonable (almost double) and the first person I spoke to didn't seem to think there was anything to be done.
Comprehensive detailed customer service. I'm quite pleased with the policies and coverage the Home Service representative arranged for my home and vehicles.
Our advisor (Tina Terrell) is always there for us. You leave her a message, & she always calls you back. If you have any questions, she is full of knowledge, patience, kindness, and etc., etc. We like her very much ch. she is very sweet and professional with us.