Friendly and helpful with my bike service. The Pearson team always fix any issue and provide extra advice on bike maintenance. Great brand, team and workshop!
Very friendly staff - welcoming, informative and helpful. Great looking store. Warehouse round corner with full part inventory so if I enquire about a part that's in stock, they can get it in often within the hour. Shop feels upmarket, but I feel looked after as a serious customer rather than dismissed when I come in with my commuter bike.
Always friendly and welcoming.
Service department outstanding: knowledgeable, considerate, always going the extra mile.
Free advice with no pressure to buy.
A real benefit to the community.