Always helpful and ready to solve any problem. They provide excellent maintenance services and are professional and reliable. I really like this shop and would 100% recommend it!
Factor Monza
Nice chat and helpful information about the bike.
I was meant to receive a link to book in for a fitting , but haven’t received anything yet.
If you could forward this to me I can arrange a date/time to get fitted
Super efficient puncture repair. Owner was very engaging and greeted everyone. One really gets the feeling of great care and interest in sorting out one’s bicycle problems. Excellent staff
Wonderful service ethos. Keep it up! It makes a big difference. I came in to find out about how often I should change the gunk in my tubeless tyres – not sure what to expect - within 20 minutes it had been done for me and I’d had a delicious coffee.
I really appreciate the quality of your product and the attention to detail in your service. Every time I interact with your team, I feel valued, and the product has exceeded my expectations. Thank you for your great work!
Quality products, look after regular customers especially, supports local community events. Good community too eg Friday laps and Sportif camaraderie. Partnership with Pact coffee nice too.
Very helpful ordering me some new cycling shoes and fitting the new pedals and cleats to the bike whilst I waited. Excellent service and remembered me when I came to collect the shoes
I love my Hammer and Tongs and have travelled with it a number of times. When I had a recent issue the aftercare was excellent. Your team were extremely helpful and really cared about helping me. Ben was outstanding.
Knowledgeable service, good turnaround, friendly staff, approachable atmosphere, professional customer management, good communications and fair pricing.
Proper local community bike shop where genuinely all are welcome, from elite racers to occasional commuters, always a pleasure to deal with.