Lucie, Glenn and Tom make shopping for a bike an absolute pleasure. Lucie helped me choose the right bike and accessories for me and gave me loads of pointers and advice.
I’m autistic and can struggle going into shops sometimes but always feel comfortable here and Lucie and the team always make you feel very welcome.
When I went to collect the bike (which I am blown away with and super happy) Glenn made sure that the bike was the right size and got me set up with saddle height and gave me some really useful advice on how I can adjust my bike fit to suit me. He also gave me some great advice about bike racks and bags for bike packing as well as tents and other equipment. Tom made sure my pedals and shoes were ready to go and helped me get everything into the car.
All of this was done in a way that really shows how much these guys love bikes and cycling and really go the extra mile to make sure their customers are given the best. Not only do you get great service like this but I’d forgotten an item when I collected the bike; Lucie very kindly brought it round to my work to save me having to go back to collect it.
There’s really only one bike shop Me and my husband will consider when we are looking to upgrade bikes or need advice and it’s the guys at Pedal Power Loughborough.
Trek bikes excellent and bontrager products affordable and reliable. Services of this shop both for retail and cycle servicing and advice are exceptional
Third trek bike I have purchased good quality bikes, Always get good friendly service when I visit your shop.staff are very helpful and knowledgeable.🙂
A shop staffed by a team of people who offer trusted advice and have the expertise to tackle even the toughest of mechanical bike challenges. Competitively priced and easy to deal with. A place where you can leave your prized two wheeled possession in safe hands. I won't use anybody else.
Really impressed with the level of knowledge and advice provided to help work out what I needed to get. No hard push and a lot of time spent on the details to ensure I was getting the right thing.