The bike I wanted was in stock, built and ready the day I came in to buy. The salesman was knowledgeable. He didn't try to sway me into purchasing a bike that wasn't in my budget. I was able to ride comparable bikes to make sure I would be happy with the one I chose. This was my first purchase from Pedal Bike shop. It was a great experience.
Claire was an awesome sales rep! She knew everything about the bike I was interested in, was super friendly and made my decision easy. Thanks for the positive experience
The customer service is impeccable & you offer great products as well. If something isn’t in stock, the great associates will find / order it for you. Top notch service with great products, perfect combination!
Friendly people (they made accommodations for me hating to talk on the phone, and texted me when my wheel was done). Professional, kind, and they do quality work. They make you feel welcome right when you walk in the door too, which is nice :)
As usual, I came in unannounced with a simple problem. (A tire that went flat over the winter.) Your bike mechanic identified the problem (duct tape used as rim tape) replaced the tube, installed genuine rim tape, and put everything back together - while I waited! He tested it and I went home happy.