Staff was patient and courteous making sure to help me choose the correct new bike…we tried several. Bike was ready when promised. Properly fitted my new bike to me. Very friendly and made the whole experience FUN!
Pedal was great to work with to determine the bikes we needed, get them ordered in a timely fashion, and help us get them to camp! We will definitely continue to work with Pedal :)
Really appreciate the time and effort that Sarah at the portage location put into me and the seemingly endless amount of questions I had for her on mountain biking. I currently have a trek fuel bike on standby ready to over when I make my decision and I wouldn’t have even thought of getting a new bike hadn’t it been for her! She was also kind enough to invite me along with the group from pedal who bikes around the area.
Thank you!
- Jake
We really liked out sales girl, VERY helpful and knowledgeable and answered our questions that helped us purchase our bikes and we have used them everyday since we bought them!!
We were in the market to buy two e bikes. I called two dealers in the south Bend area. They did not have any in stock. I called a dealer in Kalamazoo, who did not have any in stock and my last call was to your store and you had exactly what I wanted in the store. We drove about 50 minutes to your location and were greeted by a great energetic staff member.
Once we decided what bike we wanted, your staff member took us on a test ride on a paved path near your facility. What a great addition and bonus for the buyer. We will never shop anyplace else. We have been spoiled.
Steve & Callie. - Saint Joseph.