All service people I've worked with have been friendly and completed all work in a timely manner. In addition to replacing my rear wheel the service dept agreed to replace all my break pads at no charge to solve a noise problem.
1. Pedal has a great range of cycling accessories (and nice bikes, too!). I accept that everything can’t be held in stock or on the shop floor, but it doesn’t take long to get the item(s) I want.
2. The staff are friendly, helpful, and knowledgeable.
3. Navigating the website to find things is easy too.
Love your staff. Very professional and yet super friendly. VERY patient with us SENIORS that still want our bikes to look like the bikes we had when we were kids only with three wheels instead of two. Thanks for being YOU because YOU are grrrrrrrreat !
Mary Jane Kinney
Popped in on a ride after a plastic bottle cage broke. They installed a new one and adjusted a kickstand quickly with a smile and without charge. Good people and quality merchandise.
Service was fantastic on repairing my bicycle on a timely basis. They listened to my issues, came up with the best plan, and explained all the necessary work that was to be done. I also purchased my helmet from Pedals. I would definitely recommend Pedals for all your bicycles and accessories.