1st the people in the shop curtious pleasant take time to talk ..prices are good..service was very good even when busy just seems like a nice shop all round
Super friendly and helpful crew. They walked me through everything, made picking a new bike easy, and didn’t rush a thing. The customer service was spot‑on, and the new bike feels amazing. Big thanks to the team for sorting me out.
Very responsive and helpful young man who took my call was polite and helpful managed to get my bike sorted at short notice. Explained costs implicated before major repair so I could make informed choices about what to do.
Thank you.
Ordered two new e bikes and was told delivery was 5 to 7 working days, Peddlers managed the order and had them ready for collection in 5 days which was brilliant.
Really helpful with information and a rare thing these days, they were very polite.
Use them as they are on the doorstep and always ready to help.
My bike was in for a repair. I was concerned pivot bearings were worn. The shop asked me what approach I wanted them to take towards the repair, as I wanted to bike back sooner rather than later. It was the rear hub bearings that needed changing. Suggested a chain replacement. Automated service notifying me when the bike was ready is good. Turnaround was 3 to 4 days.
The Peddlers team built some DH wheels for me literally overnight based on my last minute request to make sure I was ready for a trip to Morzine. Great customer service, great job, 5* highly recommended.
Fab independent bike shop! Hayley was great, from helping to choose the right bike, keeping me in the loop with order dates etc to picking my bike up I couldn’t fault them.
Popped in yesterday with a big problem with my E bike after I,d already been somewhere else for some advice,I wont name where,but never got any joy,but in Peddlers,every member of staff were absolutely brilliant,very helpful,very knowledgeable & very friendly,will definitely just come here again. 👌🏼