Friendly and welcoming.
It’s good to be able to speak to knowledgable people willing to help and advise.
It’s a busy workshop but managed to fit me in.
Did exactly as I asked with great comms updates.
Thank you for that.
I’ll bring another bike in shortly for some work.
😃
From the moment you walk into the shop, it’s like going to view the Crown Jewels: bikes to drool over, and to dream of taking to the hills—downhill dives, rapid descents, and sharp, challenging climbs. How many gears? Really!
Then there are the over-the-counter smiles and the glint of recognition. Your new bike is ready. The excitement of the MTB overpowers the pain of the cost.
Three weeks later, the bike is booked in for its first F1-style pit stop. It took ages to clean—worth it. Wheels checked, chain inspected, brakes adjusted.
“If you’re doing a lot of downhill over the next couple of weeks, you’ll need new brake pads!”
Then I noticed a new addition to the display: an MTB with electric assist for the climbs. I remembered the mountains of Scotland, and I had to buy it.
Back home: “Not another bike!”
But then, you can never have enough bikes.
The person we spoke to listened to our comments about the issues with my grandsons bicycle and gave us clear information about what was needed and how much it would cost. The work was completed more quickly than predicted with all the problems fixed.
We bought our daughter’s bike from Peddlers in October and she absolutely loves it! We were so happy with the experience that we went back to get another bike for our littlest daughter for Christmas.
Both times, the experience was fab, staff were incredibly helpful, thoughtful, and made sure every detail was taken care of. We’ll definitely be back :)