I love the service and price but dispatch doesn't make sense and definitely isn't open to change. I have customer owned tanks at house and detached garage. Dispatch will not combine the two accounts on one delivery even after multiple 6+ requests. Driver comes to garage then another driver shows up for the house, even after I have asked to have it fixed.
I just had a delivery and had phoned and requested that delivery truck NOT park on my concrete driveway as the weight could crack the concrete. The driver stated the request was not on his ticket!
The representative we spoke to about setting up service was patient and kind with assisting us. When the technician came out to inspect out tank, prior to a delivery, they were very informative and knowledgeable when I asked questions.
I've been a customer for twelve years. The representatives that I speak with are extremely pleasant, as was the man that delivered the propane. Super nice guy! Plus, the service was very quick.
I would definitely recommend this company to others...as I already have!
The service technician was friendly and knowledgeable. Made sure we understood how propane works and asked if we had any questions. The office staff was polite and professional when I was setting up my payment.