Bought four (4) bikes from you over the past forty years. Traded in the first two (2) on the last two (2). The salesman have always been great. Prices are at the manufactures settings. I know service is there if I need it.
Knowledgeable help.
Was most concerned with our interests, needs, and fit.
Went out of the way to get the bikes we wanted quickly. Can’t thank Chris enough.
Great referral knowledge on help with retrofit hitch help for our RV too.
Chris was extra helpful and went the extra mile to help get as much of the stuff I needed as possible and spent a lot of time making sure that I found what I needed and got it on order for me.
Mike at the Bloomington store took all the time I needed to help me pack up my Trek Mountain Bike for a trip to NZ. I very much appreciate the personal service and all of the advice he gave me for unpacking and repacking the bike.
The technician Mike was very thorough in explaining the benefits of each adjustment he planned to make to my bike as part of the tune-up. I had a lot of questions for him and he was very patient in answering all of them. He did not seem to try to “upsell” me, but rather point out the highest priority upgrades that made the most sense for me given my bike’s condition and my own needs, which I very much appreciated.
I also had a pleasant experience with the young lady who helped me the first time I came in to the shop to get the tune-up scheduled (unfortunately I don’t recall her name).
Very pleased overall and I will be a returning customer.