Penn Cycle Richfield

March 19, 2019

Norm Ruthenbeck

Will continue as you move to Freewheel.

March 19, 2019

K.C.

The sales people were excellent at explaining everything, and helping me decide which bike and helmet were right for me.

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March 17, 2019

Nancy Stege

The awesome fix it guy did not charge me anything for checking the “safety” of my recycled jogging stroller! Many Thanks

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March 8, 2019

Mitchel Lewis

My bike was in rough shape after 9 years of no use. Your rep could have told me only the most expensive package would do, but he diagnosed all the issues and found me a more appropriate price. And the result is incredible, it's like I never stopped riding it. Top tier service.

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March 7, 2019

S.O.

friendly and professional staff

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March 1, 2019

E.R.

Great service! Super friendly staff! I didn’t feel intimidated by or evaluated on how much I knew or didn’t know about the products & services, as I have felt at other shops.

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February 28, 2019

T.G.

Quality friendly service

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February 28, 2019

C.S.

🤘🤘🤘🤘🤘🤘🤘🤘🤘

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February 27, 2019

C.M.

the bike i bought (Trek Farley 5) is a great bike. Excited to have this bike forever. Marty and the team at his store are top notch. customer service, knowledge, and overall experience was 10/10.

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February 21, 2019

M.N.

Awesome service. Brought a bike in for repairs, expecting to take at least a day, and they took care of it immediately!

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February 5, 2019

Don Lanners

I feel the help you have are quite honest in what your bike needs and always willing to explain why and how something works on the bike. During biking season I may come in a couple of times before a trip with an adjustment etc and they are always able to take care of my needs. They also have a lab there that will entertain you while you wait. We have been doing business with Penn Cycle since Hatcher Cycle closed in the 70's?? At that time we did about half of our business at each store. Have always been very happy. We hope the new owner carries forward the great service and keeps the help he now has. Don Lanners

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January 29, 2019

David Fernandez

High quality products and great service Feel welcome all the time

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January 26, 2019

S.G.

Friendly, helpful and well educated staff.

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January 25, 2019

S.S.

Very knowledgeable staff

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January 20, 2019

Chris Larson

Service manager Andrew. The best mechanic.

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January 19, 2019

S.B.

You've always provided invaluable expertise & neighborly friendliness. You have the best staff.

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January 19, 2019

Alex Genis

We’ve bought bikes at Penn Cycle for years and They last and last. You sell quality bikes and accessories. The service is beyond good. I especially appreciate using the tune up and adjustment service in the winter when Penn Cycle isn’t so busy and the technicians (especially the women! ) give my bike careful loving attention. Hands down Penn Cycle is the best. Keep rollin’

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January 14, 2019

R.K.

Friendly, helpful, easy to talk to.

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January 14, 2019

M.B.

it was easy to do business on a very quiet and cool Saturday morning. Fixed the bike in about 10 minutes. Great conversation with the tech and retail person who assisted. Easy to do business there and not because of location but b/c they don't make a guy who doesn't know anything (me) feel like I don't. Thanks!

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