Just bought a new Trek FX3 bike, which was a little small for me the 1st day I used it, so they changed it for me to a larger bike, no problem. All good so far. Had a service with an older bike also and was happy with speed and efficiency of same. Thanks ;-)
Good service, good arrange of bikes (including decent city bikes). Nice, helpful and knowledgeable staff. I find in some bike shops if you're not a bike 'snob' you're looked down upon.
Stephen was really helpful from the moment I chose my bike, until the moment I picked it up recently in the shop. Couldn't say nicer things about him and his advice on my pink bike and accessories. Very kind and attentive.
Service is excellent.
Your staff are friendly, they gave me time, did not rush me, were very informed on bikes, were not pushy, made a number of different suggestions.
We bought a Trek 4 for my son and he is very happy.