The first thing I noticed was how clean and organized the studio was. Everything felt thoughtfully maintained and in its place, which immediately made the experience feel comfortable and relaxing. The woman who helped me was also incredibly friendly and welcoming. She showed me around, explained how to use everything in my suite including the sauna and Tv and even provided me with a water since I hadn’t brought one.
I really loved having my own private suite, and again, everything felt very clean and well cared for. The overall experience was so calming and peaceful, and it was exactly what I needed. I can definitely see myself coming back again soon.
Your facilities are immaculate, and you have thought of every comfort. Your staff members are wonderful… Kind, inviting, and clearly there to make the customer's experience the best one possible. Great job!
The process was so smooth from the moment I walked in to the moment I got to my room. Everyone was welcoming, and the whole experience felt easy and comfortable.
Very nice studio, my suite was ready early and I had a good session!! I appreciated the sno shower was included and I had time to use it at the end.
I normally go To the berkeley studio (sometimes Del Mar.)
Comparison: the washcloth was not at all cold and had almost no eucalyptus scent, I didn’t get a bath mat on the floor or a hand towel. The you tube had ads which was super annoying. To be more consistent with the other studios I’d recommend colder washcloths with more scent, hand towels, bath mats, and paid you tube subscription.
Saunas are spacious and clean. The temperature is easy to control. Nice TV but it's tricky to control the sound volume on the remote. Just wish all your saunas had showers. Is WiFi available throughout the facility?
What I like most is the friendly and welcoming in-person service. The staff is professional, knowledgeable, and takes the time to answer questions without making me feel rushed. Every visit is a positive experience, and I always feel valued as a customer.
The saunas are always clean and stocked with fresh towels. I love being able to watch tv or listen to music during the sessions with the built in Bluetooth. Booking is really easy through the app and the staff is super friendly!