I absolutely love this place and so does Bradley Cooper (my fur-child). He is excited when I take him in and he comes out look happy and ready to take a nap after a day of playing with his friends. I love that there is live feed that I can watch on my phone to see that my baby is safe and playing with his friends, and the staff is always upbeat, friendly, and helpful. Everyone has great customer service, which is hard to find in businesses nowadays; it makes a huge difference. Keep up the great work! :-)
I have only ever used the boarding services. I like that there is a living person there, in the facility, around the clock. You never know what might happen in the middle of the night or in the early hours of the morning. I have a sense of security that if something were to happen to my dog or the facility during one of these odd times of the day or night, there is a person there to take charge and take care of the situation.
I have been satisfied with both Boarding and Daycare. Honey Bea seem to come home happy but tired, which is a good thing! Bea had an injury on her first visit and the staff kept me informed and got care for her which I appreciated.
My Whoodle is always excited when he walks in the front door and is greeted by friendly “caretaker” buddies…who always call him by his name. To me, this is an indication of how much one on one attention and care he receives. His home away from home is his favorite place to be…when his owners are on a trip. We leave knowing he’s getting excellent care by a highly professional staff in super clean accommodations…with enoughTLC to keep him happy during our absence.
prices have gotten too high. Requirement that dog be picked up by 5:00 on Saturday/Sunday is a game changer and has led me to use other facilities for weekend trips.