1) At pick up, the wrong dog was mistakenly brought out to me instead of my dog.
2) Last time my dog stayed with All American Pet Resort, he returned with a stomach bug. This time he returned home coughing and sneezing.
Every time I call or bring my pet in, the staff greets her with such enthusiasm and love that my heart bursts. I feel completely at ease and confident leaving my precious pup there--no anxiety what soever. I even left her an extra night after a delayed flight and they didn't bat an eye about taking care of her. Highly recommend!
I was so happy to bring Dash knowing he was in good hands. I love that I'm able to watch him on live stream cameras. We did not have a good experience at another place that we had used prior, and the staff was so kind and understanding of that. They took my calls and went in to actually check on him and how he was doing to keep me calm. They gave him a bath before I picked him up. I was able to pick him up after hours and it was super easy as well as dropping him off. I can't say how thankful and grateful I am to the staff who are absolutely amazing!! I highly recommend this company
Boarding and grooming services have always been great! Good communication and professional staff. Our dog has always come home happy and healthy after boarding him, and we greatly appreciated the pic of him while we had him boarded recently for over a week- Thank you!! We highly recommend Pet Resort Dallas and won’t go anywhere else.